>>Actual phone call that occured on the 23rd >> >> >> >>me:ADS -This is Dorris >> >>customer:Today's reports aren't out in the Report Handler. >> >>me: They're not? (madly mapping drive to check, seeing files with the 23rd date on them) Yeah, they're out there >> >>customer: No, the date selection ends with the 23rd. >> >>me: (checking date to be sure) Today is the 23rd. >> >>customer: Yes, today is the 23rd, but we always have to go forward a day to get today's reports, so I need the reports for the 24th. >> >>me: We won't get that file from the Comptroller until tomorrow. >> >>customer: I know, but we need today's reports - and they're not there. >> >>me: the 23rd IS today's file, today is the 23rd >> >>customer: Yes, today is the 23rd, but we need TODAY'S reports >> >>This is a woman who's been using this system for 3 years. >> >>That's when you start reminding yourself that killing them is NOT worth all the paperwork you'd have to fill out after...... >> >> >ROFLMAO! Been there, done that, bought the t-shirt, got a postcard, wrote "Wish you were here", and mailed it!:-)
They keep giving me the t-shirt, and I keep using it to wash the car :)
"You don't manage people. You manage things - people you lead" Adm. Grace Hopper Pflugerville, between a Rock and a Weird Place
