>Actual phone call that occured on the 23rd > > > >me:ADS -This is Dorris > >customer:Today's reports aren't out in the Report Handler. > >me: They're not? (madly mapping drive to check, seeing files with the 23rd date on them) Yeah, they're out there > >customer: No, the date selection ends with the 23rd. > >me: (checking date to be sure) Today is the 23rd. > >customer: Yes, today is the 23rd, but we always have to go forward a day to get today's reports, so I need the reports for the 24th. > >me: We won't get that file from the Comptroller until tomorrow. > >customer: I know, but we need today's reports - and they're not there. > >me: the 23rd IS today's file, today is the 23rd > >customer: Yes, today is the 23rd, but we need TODAY'S reports > >This is a woman who's been using this system for 3 years. > >That's when you start reminding yourself that killing them is NOT worth all the paperwork you'd have to fill out after...... > > ROFLMAO! Been there, done that, bought the t-shirt, got a postcard, wrote "Wish you were here", and mailed it!:-)
