Hi Rakesh,
When you quoted on implementing multiple companies, it was up to you to determine that this would affect reports and include that time in your original estimate. To ask the client now for additional funds is admitting to them that you did not adequately and professionally quote the original change. I think you have to "eat" this and make the changes without additional billing.
>If I were the Customer, I would also expect that the Firm name appear in the reports. But this is fixed price quote & we do what is mentioned & agreed in the quote.
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>I do not agree that since its just 20 reports it should be done for free. We follow the principle that if something has to be charged, even if it takes just 1 hour, then we should charge for it. In some cases to promote our product, we give the s/w free. These are the small things that add up to profit in the end.
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John Koziol, ex-MVP, ex-MS, ex-FoxTeam. Just call me "X"
"When the going gets weird, the weird turn pro" - Hunter Thompson (Gonzo) RIP 2/19/05