>We have a couple of features that use Word automation. We have run into a
>couple of problems when users are using Word as their email editor in Outlook.
>
>One problem is if the user is drafting an email and they try to use our
>feature they get an ole error that says the server is unavailable.
>
>Anyone have experince with this?

Does this help?

http://support.microsoft.com/support/kb/articles/q237/3/38.asp