>>>One problem is if the user is drafting an email and they try to use our
>>>feature they get an ole error that says the server is unavailable.
>>http://support.microsoft.com/support/kb/articles/q237/3/38.asp
>Thanks that helps alot. Sometimes searching the knowledge base does not
>always occur to me and it should.

Heck, it doesn't always occur to me. My computer has been failing to go all the way through shutdown automatically for months now, but have I checked the KB? HA!