>The problem is I can't get to the Start Menu on the user's machine. I am citrixing in to a server which is in MA, locating the computer - which is in TX and when the computer is found, I double click on it to see it's folders. I don't have control of the computer they way you are all describing. This is why I was wondering, when you go through the steps already mentioned, is there a specific exe windows is running that I could just run from explorer.

No there isn't. Control Panel icons are applets that are run via RUNDLL32. If you simply double click on that EXE, nothing happens because no parameter was specified.

From your scenario, you can't do anything with the remote computer because of how you are accessing it. If you were to click on some EXE on the machine in TX, you would actually be running it on the Citrix box in MA.

You need to create some way of running a program on the TX machine. The easiest way (IMO) to do this is to run something like PC Anywhere in Host Mode on it. Then you can install PC Anywhere on the Citrix machine and run the client from there. The scenario would be you take over a session from your location on the Citrix machine. That session takes over a machine in TX using PC Anywhere and your keyboard/mouse input is passed twice. Then you will have access to the machine itself, not just its files.