Steve,

That's good BUT it affords a VERY good example of why the webically-challenged like myself find "the WEB" so annoying and basically useless. . .

You said to click on the "Microsoft Product Support Services and then. . .". Well I moved to every 'menu' (type) item on the page looking for "Microsoft Product Support Services " and came up dry. Thinking myself to be particularly thick tonight, or possibly blind, I did it again, being very attentive. Still nothing.

Went back and checked your message (this one). Had it right so went back and started again. It was then that I saw that the LOGO at the upper-left said the magic words! Moved the mouse to it and, wonder of wonders, a hand icon. Clicked and the rest is history.

What a crock! A 404 isn't exactly an indication to continue, is it? Not to insult, but what on earth even made you try that????? And hiding it in a logo?!?!?!? These guys DEFINITELY need LOTS OF HELP but their efforts to procure it leave a lot of questions.

VENT OFF (NOT at YOU)

JimN

>>>"Be a part of Microsoft’s web design team! Microsoft Product Support Services invites you to help develop the next generation of one of the industry’s leading support websites. Over 200 million of our customers around the globe visit the site every year, which is why we value your feedback and want to make you a part of the design team.
>>>Answer a few short questions and you could be selected to participate as a team member. Team members will be notified via email. "
>>>
>>>http://support.microsoft.com/survey/real_survey.asp
>>
>>
>>My first suggestion is that the page exist. I get a 404.
>
>I can get there in two clicks from the error; click on "Microsoft Product Support Services" and then click on "We need your help".
>
>The address in address bar ends up being the same as above...just can't go straight to it...