>>Steve,
>>
>>
>>What a crock! A 404 isn't exactly an indication to continue, is it? Not to insult, but what on earth even made you try that?????
>
>Jim,
>Sorry, I didn't mean to send anyone on a wild goose chase :). The following showed up (as text) in my browser, and "Microsoft Product Support Services" was
>a link, so I clicked on it.
>
>< from HTTP 404 - file not found page >
>Please try the following:
>If you typed the page address in the Address bar, make sure that it is spelled correctly.
>Open the Microsoft Product Support Services home page, and then look for links to the information you want.
>Click the Back button in your browser to try another link.
>Click Support Home to go to Microsoft Product Support Services.
>< end from error page >
>
>On a 404 error, there is often times is a link to another page on the offending website; from time to time I will click on it to see if it gets me anywhere...
>
>I didn't even notice the graphical menu at the top of the page until just now when I went back to see what you were talking about.
>
>Take care,

Thanks Steve. I should have read beyond the 404. I wonder if it's an example of my ASSUMING that all 404s are the same or of my falling for the MS push for consistency (thus assuming that all 404s are the same).

By the way, *you* didn't send me on any wild-goose chase, MS did. How, for instance, is one supposed to recognize that some links *can* be used to get to the place named while others will not. I can't blame Garrett for that but it sure seems to me that the mighty MS has something to do with it.

The folks pushing "standard interface" and "user friendliness" have miles to go yet. I look forward to learning if Office XP finally has REAL standard interfaces for ALL functionality and vastly improved user-friendliness. After all, that's the MAJOR aim of the "XP" brand.

Thanks for taking the time to straighten me out on this one.

Cheers,

JimN