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Help the Help Desk Guys!
Message
From
01/06/2001 07:57:28
James Beerbower
James Beerbower Enterprises
Hochheim Am Main, Germany
 
 
To
01/06/2001 06:55:21
General information
Forum:
Visual FoxPro
Category:
Troubleshooting
Miscellaneous
Thread ID:
00513041
Message ID:
00513669
Views:
18
Naturally!

>James,
>
>>Whatever you do it should be searchable... (1)
>>Another idea. Most help desks work with a database of known problems... (2)
>>Assuming you use some sort of error handler put all of the error... (3)
>
>I really like all 3 ideas. Already implemented option (3), but without the suicide option. Must think about it... :-)
>
>I replied some messages from Peter Stordiau in this thread, but didn't CC to you, since I didn't know if you would like it. May I? Think they are of common interest, since we are dealing with knowledge bases, searching, collaboration...
>
>Thanks again!
>
>Regards,
>
>Fernando
James Beerbower
James Beerbower Enterprises
Frankfurt, Deutschland
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