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Help the Help Desk Guys!
Message
From
01/06/2001 06:55:21
 
 
To
01/06/2001 03:25:45
James Beerbower
James Beerbower Enterprises
Hochheim Am Main, Germany
General information
Forum:
Visual FoxPro
Category:
Troubleshooting
Miscellaneous
Thread ID:
00513041
Message ID:
00513654
Views:
17
James,

>Whatever you do it should be searchable... (1)
>Another idea. Most help desks work with a database of known problems... (2)
>Assuming you use some sort of error handler put all of the error... (3)

I really like all 3 ideas. Already implemented option (3), but without the suicide option. Must think about it... :-)

I replied some messages from Peter Stordiau in this thread, but didn't CC to you, since I didn't know if you would like it. May I? Think they are of common interest, since we are dealing with knowledge bases, searching, collaboration...

Thanks again!

Regards,

Fernando
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