James,
>Whatever you do it should be searchable... (1)
>Another idea. Most help desks work with a database of known problems... (2)
>Assuming you use some sort of error handler put all of the error... (3)
I really like all 3 ideas. Already implemented option (3), but without the suicide option. Must think about it... :-)
I replied some messages from Peter Stordiau in this thread, but didn't CC to you, since I didn't know if you would like it. May I? Think they are of common interest, since we are dealing with knowledge bases, searching, collaboration...
Thanks again!
Regards,
Fernando