>>What is the best package for remote access to a client's site to perform maintainance on their system? I have been trying to set up pcAnywhere but am having trouble on a system running NT4.0. It appears to have problems with the video card in the system.
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>>Any thoughts would be greatly appreciated.
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>We are using ReachOut Version 7 with good luck. Most Remote Control software has problems with Video accelerator cards that write direct to screen, ATI Mach / Diamond stealth .. etc. If you think the Video card is the problem, set the PC to Standard drivers .. VGA mode and if it becomes stable, you have found the problem.
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>HTH
>Glenn

I second that recommendation. We have been using Reachout Version 7 on NT Server and on workstation. Screen displays are much quicker than PC Anywhere and File transferring is generally more reliable. However, we have had some problem with file transfer from NT formatted drive to remote site. Haven't done much research to solve the problem, though. We just get it thru the workstation with Win95 and Reachout.

HTH,

Bill