>Hope nobody minds -I thought I might get more response if I create a new thread...
>
>I use the following to output a picture file.
>
>set printer to name "Fax"
>REPORT FORM xyz TO FILE "MyFile.TIF"
>
>This works perfectly with my own setup but not on the client's. I get a
>"Error Loading Printer Driver" message when I try running the report there
>(via the Fax). I've even tried re-compiling the report on one of their own
>computers (to make sure the PageSetup is correct), but this didn't work.
>
>I think its a problem with their Fax software setup itself but I'm unsure.
>Has anyone any suggestions on what could be wrong? ...or an alternative to using the 'fax' driver? (I'd prefer not to mess with the client's hardware as much as possible -another dealer looks after that).

Have the client fire up WordPad and create a one page (or even one line) document. Print to the fax driver. If they get the same message, it's their problem; if not, it's yours.