Renoir,


>Rich,
>
>I agree on all points. Number 5 reminded me of something that an executive secretary I once knew said. To paraphrase, "It's not what I know that makes me great at what I do, it's knowing where to look for it." She truly was the most efficient administrative person I had ever met. So, the philosophy transcends through all professions I would guess.

Couldn't agree more. I think that's what most pointy-haired types don't always get but if we understand this then I'd think it's our responsibility to help them do the same. We just need to explain the principles in their language. Next time he/she gets on your case about using the UT ask them if they 'schmooze' with their pals and why. Contacts will most likely be your answer and if so then tell him/her that this is why you use the UT; contacts for those times you want to save him money by leveraging your contacts's knowledge. Usually when you talk in terms of the bottom line they start to get it. Explain that you have the ability to instantly access several thousand's of years of experience and knowledge by virture of the aggregated knowledge base here.


>
>>5. To those whose bosses seem to think they should know everything....there is an old saying that "knowledge is power." In our world, that's not completely true. Power is knowing where to find knowledge -- and the UT has empowered me to be significanly more productive than I ever could have been without it.