>Technical knowledge is important. Understanding how to get things done is more important. Wrapping it all up in the ability to communicate with and enjoy the people who are involved in our business is the coup de grace.

Yes. I took an on-site contract particularly for that reason; I've been working from home "too long".

I figured the interviews were going good when they were doing most of the talking. In one case, we spent most of the time talking Tai Chi.

> Though it didn't seem like it was a good thing at the time, maybe it helped that I did some sales years ago...

No doubt.