Yes, this is ridiculous. ISexpress that comes with VFP 7 needs to work with XP. I would direct this specifically to Ken Levy or some other key figure at MS...
>I thought you all would be interested in my email conversation with
>InstallShield. The text below explains my position and their position.
>Reasonable people do sometimes disagree.
>
>*** Start of Email ***
>
>Hello Andy. Thank you for writing. I wish to be clear with my position
>please.
>
>I do not care for being helped once and not again with a serial number to
>add a published patch. I did call and asked for help and was told that I
>would have to invest $350.00
>and I was not eligible for upgrade pricing. Further, I was told that the
>copy of InstallShield that came with VFP 7 was an evaluation version.
>
>I upgraded to WIN XP PRO only to find that InstallShield runs, but will not
>perform the distribution test. Nor will the distribution install on a WIN XP
>machine. VFP 7 came out
>before WIN XP as did the InstallShield Express Limited Edition with VFP 7.
>Now it refuses to install on a WIN XP installation and I'm asked to spend
>$350.00. Paying $350.00 for the privilege of being able to use 7 more
>features out of 22 usable features is wrong, especially when that is what it
>costs for the full version. In my attitude, I find the
>practice of forcing a $350.00 investment bait and switch and unethical. No
>where was there advertising that the copy of InstallShield that came with
>VFP 7 was an evaluation copy. I very much apologize for my upfront words and
>depiction of my attitude toward this issue but, at the very least, there
>should be an upgrade pricing path for the 7 extra features.
>
>I do understand policies and I do understand your company's position. I just
>very much disagree.
>
>Best regards,
>
>Joe Goldsmith
>
>
>----- Original Message -----
>From: "Andy Sharkey"
>To:
>Sent: Friday, November 16, 2001 10:33 AM
>Subject: RE: Need InstallShield Serial number
>
>
>Hello Joe,
>
>Laura Polido asked if I would contact you regarding your recent emails
>requesting a serial Number for the InstallShield packaged with Visual
>FoxPro. I wanted to call you to discuss this, however, there were no phone
>numbers in your email, and I was unable to find you in our database of
>Register Users.
>
>Joe, as Laura stated, the "limited version" of InstallShield packaged with
>Visual FoxPro is not a full version of InstallShield. It is not eligible
>for Technical Support or for upgrade. The differences between the Limited
>Edition and the full version of InstallShield Express can be found at
>http://www.installshield.com/express/visualfoxpro/. I'm not
>sure what Serial Number you refer to when you stated you received a Serial
>Number from InstallShield.
>
>If you would like to pursue purchasing a full version of InstallShield
>Express please contact me at any of the numbers listed below. If you have
>purchased a full version of InstallShield Express, and I've misunderstood
>your request, I apologize. With the full, purchased version, you should
>have a Serial Number and I want to assist in determining
>that number. In either case, feel free to contact me and let's discuss what
>options are
>available.
>
>Thanks again for your interest in InstallShield products.
>
>Andy
>
>___________________________
>Andrew J. Sharkey, Jr.
>Product Consultant - InstallShield Sales
>InstallShield Software Corporation
>andys@installshield.com (847) 619-7013
>(800) 374-4353 x 7013
>FAX (847) 619-0788 ATTN: Andy
>900 National Parkway Suite 125
>Schaumburg, IL USA 60173-5108