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Parameter List Bug
Message
From
16/04/2002 02:56:52
Walter Meester
HoogkarspelNetherlands
 
General information
Forum:
Visual FoxPro
Category:
Classes - VCX
Miscellaneous
Thread ID:
00642946
Message ID:
00645308
Views:
25
David,

>>Ever put two comboboxes reported filled with addlistitem and a timer on a form, setting the timer event to some low value and watch VFP taking all CPU resources ? Just remove one combobox and the problem disappears. This one I reported to Randy Brown Thread #462486 Message #462828. Never got any reply of any kind on this bugreport. And guess what, though its perfectly reproducable, and reported in a reaction of the question for bugreports, it still exists in VFP 7 today !! THIS STINKS !!!

>Bug reports by every vendor are rated by at least two criteria 1) severity (does it cause crashes or data loss) and 2) frequency - how many people have run into it. Your above bug is probably pretty low on both of those measures. Sure it adversely affects your one form, but there are trival workarounds so you shouldn't feel so mad (requoting your text: !! THIS STINKS !!!) that this bug has not been fixed yet.

Sadly, this bug was incorporated into a framework. The actual situation was a bit more complicated and occurred in all my applications (about 4 commercial ones and a handfull custom made). My frustration is due, that MS asks me for bugs, and I have no way of knowing what they're doing with it.

>I'm not being a MS synchophant, as I have been called in messages here in the UT, I'm just trying to add a bit of reality to the bug resolution discussion. Not every bug is as earth shattering to the rest of the world as it is to the ones of us that run into any given bug.

Your point is made and respected.

>No vendor, in a free market economy, is going to ever publish a full list of bugs. I don't care how many developers get up in arms and yell about it. Competitors would use it to do far worse damage to a company, than developers would use it to avoid hitting bugs. I've seen Ashton-Tate, Borland and MS all avoid ever publishing a comprehensive bug list.

>Does VOF Tax Software publish a full disclosure of the bugs that are in its software? When someone reports a bug to VOF which ones get solved first? These are rhetorical questions.

The originator of this thread may have another viewpoint, but I don't have a problem with not having a full detailed list of bugs. I only want some accurate feedback. FYI, Tax Software is not publishing any buglists, though there is an internal list. Customers with bugreports can call by telephone or mail and report their problems. The bug is investigated and solved within the same or next week, if they're severe even the same day. In any case the client is called or mailed back about the status of the problem and is helped as soon as possible. This is a major difference.

There are a lot of difference between a very small company like Tax Software and MS. I understand that they're not able to solve bugs within a week. However I don't understand why they can't give us more feedback when we have a problem. As i did mention before, Seagate does have a lot more to offer when you buy one of the products (like crystal reports). If they can, why can't Microsoft ?

>Bottom line on the whole issue, and others have already stated the same thing. If you find a bug, report it to MS if nothing else is accomplished it'll raise the count on the frequency criteria which will increase the probability that it will be fixed in a subsequent release.

One of the problems is that I don't know if this works this way. I sure did not see this confirmed by the VFP team. To me the whole bugreport facility is a black hole: I'm putting in things, not know what is beeing done with it.

Walter,
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