>>That sounds familiar. Do you have any printers actually installed this machine?
>
>Yes I do. I actually have tried it with several machines. Only charts have a problem. It's a bit disconcerting especially since it must not be something others run into commonly since crystal decisions doesn't have it on their web site.

I definitely ran into this before, I just can remember what I did to fix it :-( I >think< I might have switched to the full version of InstallShield and used the Merge Module for CR instead. But, I just don't remember, sorry. Maybe someone else can be of more help.