I just tried this and it worked for me. Are you sure you are in the Command Prompt? This is not in VS .NET but through the Start Menu/Programs/Microsoft Visual Studio .NET/Visual Studio .NET Tools/Visual Studio .NET Command Prompt.

All that pushd does is move you to the "%programfiles%\common files\crystal decisions\1.0\managed directory. If you are still having trouble, then just move to that directory using cd instead.

>thanks for the help Cathi. I am trying the hot fix now, but I don't think I am implementing it correctly.
>
>I opened the "Visual Studio .NET Command Prompt" window.
>
>but when I type the following, I receive an invalid command error.
>
>pushd "%programfiles%\common files\crystal decisions\1.0\managed"
>
>These are the next commands I am supposed to use, but I haven't tried them yet since I can't get the first one to work.
>
>gacutil -if CrystalDecisions.Windows.Forms.dll
>popd