>I just typed "qos" into the XP Help and got a few references. The first had an ominous warning that it is experimental and must never be installed on production systems. Don't know, though, if that might pre-date XP.
>
>Have a go at it. Sure looks like it could be related.
>
>good luck

OK, so this is something to look at next time I sit by that machine... which may be months from now, or even a year. At least it works on other boxes, so this is almost a non-issue. I'd be worried if they wanted to install XP on ALL boxes, but luckily some are old enough to make this impossible.