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Delay in phone calls from India to the USA
Message
 
To
05/02/2003 15:51:44
Dave Nantais
Light speed database solutions
Ontario, Canada
General information
Forum:
Windows
Category:
Computing in general
Miscellaneous
Thread ID:
00749551
Message ID:
00749861
Views:
24
>When making a phone call from India to the USA is there a delay?
>
>A Call Centre I do work for is afraid they are going to lose one of their American clients due to the opening of a new call centre in India.
>
>The product is a 'tough sell' and most sales people take about twenty minutes to complete a 'sale'. I believe that a delay in the voice transmission between India and the USA will cause a problem during 'instense' sales calls.
>
>
>I dont want to call India to find out I am too cheap to pay the long distance bill.
>
>Even with the most advanced technology what is the time delay in phone calls going from India to the USA?
>
>Or is there no noticable delay ?

I remember researching propogation delay in satellite transmissions in college, and have personally seen that (you can see it too every night on the news when they are talking to a reporter somewhere overseas). But there has been a lot of fiber laid between the us and europe... and the delay is probably not noticeable with that medium. You will probably have to just test yourself.
Wayne Myers, MCSD
Senior Consultant
Forte' Incorporated
"The only things you can take to heaven are those which you give away" Author Unknown
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