>You've described the way that I try to handle my messages.
>
>One thing I'd like to see - for the VFP-specific categories (i.e. not for Chatter or Contracts... or product-specific categories) - is a standard 'header' in the body of the message (or elsewhere in a message, if appropriate) that lets the originator specify things like VFP version and SP level, Workstation OS, network OS, etc. I think this would help to "remind" people to provide as much information as possible when initially submitting a problem or question or comment.

Hi Jim,

I like this idea very much.