>>><snip>
>>>
>>>Hi Jim,
>>>HP services refuse to repair printer, if you use cartridges of other firms.
>>>It doesn't matter that it is still in 1 year warrantee
>>
>>Still (it may be different here than in Bulgaria, by the way) they do not INSIST that you only use HP cartridges, nor do they insist that you use a unique printer for each report you want to print or...
>>
>
>Jim, I stand to be corrected but I think HP actually did try to force only HP cartridges to work on HP printers by embedding a smartchip into the cartridge or some such technique. I think there is a legal battle going on in the EU about it - or perhaps HP have dropped it already - not sure. But HP would like to do this for obvious reasons. Personally I dont see the problem with it. If you are told this upfront you can choose to buy their printer or not. No one forces us to buy an HP printer.
>
>I know, I know. Its my 2c.

Jos,
I remember something to that effect too, and it may still be ongoing.
But that still doesn't stop some other company from making a working replecement and a HP owner from using it... just harder.

And, per your other reply, when you get half as big as Microsoft, with even half of the influence that MS has over the businesses (and so their employess) around the world, then maybe I will take you to task too for restricting your product too.

Jim