Maybe this is a client that you don't want - it seems to be costing you a lot of money. There are times when it is ok to choose to not do business with someone - especially when the situation is lose/lose.
I would very respectfully back out of this if you can (placing blame nowhere).
Also, look at the knowledge you have gained through this - it actually might still be a positive. In the future, you will have a better idea of how to qualify a potential client. In the beginning, if the network admins are not available, or are not willing to help, you will be able to make a decision beforehand.
-w-
>Hi Wayne,
>
>>A mood of cooperation, constant apologizing, working together, etc will go a lot farther than pointing fingers.<
>
>Yes, I know... I should have added a <g> - its hard for my humor to come across in a posting <g>. However, I haven't done that with them - I realize that would be a problem.
>
>What I have done is (all at no cost to the client):
>
>1- setup an appointment with the LAN person to be at the site - which he agrees to - and have a system setup and ready for me when I get there. So I drove about 4 hours to the site.
>2- after checking into a hotel the night before, the LAN person decides he is busy and can't spend an hour or two at the site. I just verified he would be available the day before.
>3- I get him to come to the site for about 5 minutes, he has his family out in the car and can't stay.
>4- I am able to resolve nothing as the people at the site don't have passwords, access to server, etc., etc.
>5- I drive home another 4 hours.
>6- Upon arrival back at my office, I provide info on what to do to the LAN person.
>7- I offer to spend all day on a Saturday in the office, and go step by step through the procedures, etc. He doesn't show up the Saturday we set aside for this.
>8- After two months - nothing still done.
>
>What a bumber.
>
>Mel Cummings
Wayne Myers, MCSD
Senior Consultant
Forte' Incorporated
"The only things you can take to heaven are those which you give away" Author Unknown