First, KB refers to the Microsoft Knowledge Base -- a collection of papers and notes maintained online by Microsoft at:
http://support.microsoft.com/If you simply key ( or cut and paste the Qnnnnnn into the search box at the top of the page, you will see a list of references, into which you can drill down.
Second, I've been to Flagstaff. Found that it can even snow there -- I was surprised that such a climate zone existed in Arizona. Our Arizona relatives live in Phoenix, Tempe, and Tucson -- much hotter and fewer trees.
>How do you get to the article Q259716? Is that a separate area than the messages?