>Oops sorry I did'nt told that before. We sell but there is no support :-D
>
>All kidding aside you have a troubling point. But then this would get in the billable things category. After a given amount of time they'll have to pay for training, support...

Don't fool yourself... places like this will demand more, and expect you to make it all seamless. They will fight you and not pay for training, support, etc. To them, it will be your fault, not theirs. Make sure you have comprehensive documentation and get them to sign off on everything - like training, etc.


>
>>Something to consider... you might not want a customer that is averse to computer applications. These places will take a lot more support.