Hi Cyril,

Well, in once case, I was lucky and Kyocera Mita had a new print driver that used UNICODE that I advised my client to install. In another case, the client contacted the printer company and was advised they did not have a UNICODE print driver. The client had to use emulation mode for their printer and installed an HP laserjet driver that worked. I guess emulation is the key -- provided they don't mind installing and uninstalling HP print drivers until they find one that works!

The other solution is to find another report program -- a question I asked in my original post and have not heard about yet.

Thanks,

TFISHER

>Here is a reference to this issue on the Crystal web site.
>http://support.crystaldecisions.com/library/kbase/articles/c2013278.asp
>
>It will be useful to know if someone has an answer to your qustion: "I just wondered if there was a work-around for those printers that do not have UNICODE".
>
>So what should you tell a user whose Crystal 9 report is printing garbage?
>
>
>
>
>
>>Hi Walter,
>>
>>Thanks for the reply.
>>
>>I create the reports and allow the customer to view and print them with the crviewer. I use ODBC to get the data from within my VFP application. Some printers print just fine. Other printers print garbage. From the Crystal Knowledgebase, they acknowledge that CR9 uses UNICODE. I contacted Kyocera Mita (one of the printers that printed garbage), and they said they have now added UNICODE to their print driver. I just wondered if there was a work-around for those printers that do not have UNICODE.
>>
>>Thanks,
>>
>>TFISHER
>>
>>>Hi Terry,
>>>
>>>Crystal Report does work fine with single byte text. Is there any particular reason why you are using unicode ?
>>>
>>>Does crystal reports log on to SQL server, or does you VFP Application get the data from SQL server and you pass that to crystal reports?
>>>
>>>Walter,
>>>
>>>
>>>
>>>>Hello,
>>>>
>>>>Just putting this back on the board since I didn't get a reply the first time.
>>>>
>>>>Thanks,
>>>>
>>>>>Hello,
>>>>>
>>>>>I use Crystal 9 Developer and distribute the Crystal runtime engine. Some of my clients have no problem printing reports, others print garbage. I understand that Crystal 9 used Unicode and that is where the problem is, i.e, if the print driver does not use Unicode, garbage appears on the report. Example printer: Kyocera Mita prints garbage.
>>>>>
>>>>>I have suggested to my users to upgrade to the most recent print drivers. Those who have, still have the problem.
>>>>>
>>>>>QUESTION: Is there a workaround for this issue?
>>>>>
>>>>>If I upgrade to Crystal 10, will this solve the problem? I understand Crystal will come out with version 11 by years end. Any info on this?
>>>>>
>>>>>Can anyone recommend another Report program other than Crystal that will work with VFP, SQL Server and .NET?
>>>>>
>>>>>Thanks,
>>>>>
>>>>>TFISHER