>Microsoft workaround is to use the HP 560 series printer as the default. (Great - lets tell users to buy a New HP Printer and set it up incapable of its features.) Well, Microsoft are providing you with a work-around. It's really up to HP to write decent drivers for their new printers. >Is this problem also found in other printer brands? It probably is, but I've really only seen complaints about HP printers. Matt McQueen Matt McQueen Software Ltd. http://www.netcomuk.co.uk/~mmcqueen/ mmcqueen@netcomuk.co.uk