Jay,
Speaking of "Dude, you're getting a Smell" computers... not for the faint of heart, virgin of ear, or politically "correct," but do you follow Foamy the Squirrel?
Warning: May not be suitable for work!!!!http://www.illwillpress.com/vault.htmlCheck out the latest one (in the top left corner): "Tech-Support"
>Not in coding, but you can see a very obvious example of this when Dell decided to outsource their non-business customer support overseas. They first tried it with the business side also, but there were so many complaints that they changed it. I have had someone I know give up trying to buy a system on-line as there were so many communication problems that he decided that if this is how difficult it was to just buy something, imagine what the support would be like if there was a problem with anything. I used to love Dell. Now I think they blow.
