If she has XP, it could be the XP 2 update. It takes quite a while to install but shouldn't be all night. Her connection speed could be a factor??
>My daughter called me this morning (from college) and said that last night when she was online a window popped up and asked if she wanted to install an update. She said Yes. The "update" has been "installing" all night. I told her to shut off the notebook. She did but when she starts the notebook again, after a little while, she gets the window that "update" is being installed, still.
>
>I have two questions:
>1. What possible are they doing to her pc while "installing" update?
>2. What link or program I should send to her to get rid of this "program" that is probably installed on her pc?
>
>Thank you for any suggestions.
Previous
Next
Reply
View the map of this thread
View the map of this thread starting from this message only
View all messages of this thread
View all messages of this thread starting from this message only