We've successfully used TAPI3 in c#.net to control a Nortel i2550 SoftPhone Headset in conjunction with a Nortel Symposium Server.
The code is something of a Black-Art on the 'Net, we had terrible trouble finding help. And the system is still very fragile as server configuration seems tricky to maintain.
What sort of stuff are you stuck on?
Tim Hustler
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