You will need to update the printer driver on your own machine.

>wow thanks for responding so quickly, the printer is on the network and is a xerox N4525 on mode PCL5e, so I'm just printing to the xerox network tcp-ip port
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>I'm not sure how that works exactly but would updating the drivers on the print server machine make a difference or would it be something on my machine?
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>also thanks for the outlook link, I shall give it a go.