Hi,
One of these days (when I get time) I will have to sit down & figure out what is causing the problem, but for now the reinstall works.

>Neil:
>
>It turns out that your advice was fine afterall. I have 2 applications installed with InstallShield. I only reinstalled one of them. When I reinstalled the second one, the problem disappeared.
>
>So thank you for helping.
>
>I have fed back your solution to both DBI and InstallShield. Neither Support Group had heard about this before and were glad to hear of a solution.
>
>Mike Smith