>Hi,
>It is probable that the Licence key isn't being installed in the registry under the HKEY_CLASSES_ROOT\Licenses\ key.
>
>Have a look on a machine that works and export the key as "defoxlic.reg" and install it (just right click/merge) on the workstation and see if it fixes the problem.
>
>I have found It happens on some 64bit OEM installs of WIN7/8 for some reason.
>
>Our installer now checks to see if the lics are installed and installs the key if not.
>
>>Have a program that uses Defox 9 for encryption and then inno setup to put the installation together.
>>
>>For some users the install works correctly and for others the Defox installation key must be entered every time they run the program.
>>
>>What do I need to do to make the installation solid for those who are having to enter the key each time they run the program?

Thank you Neil. Much appreciated and I am following your lead.