>>>Hello
>>>I need some advice.
>>>I've been wanting to get out of coding and move towards support role.
>>>Application support, production support...etc.
>>>
>>>It's not as easy as I had hoped.....
>>>Any advice on how to make it happen?
>>
>>Can you be more specific? Just a few examples of what might be "support":
>>
>>- DBA for mission-critical production databases for a large company
>>- Front-line user support for a similar company, or working with an outfit like Geek Squad
>>- Cyber security is big and getting bigger
>>- So-called "DevOps" is trendy these days
>
>Something like a DBA, but not a customer service rep.
>Something like a systems Integration engineer. But not a production support rep.
>Something like a IT support analyst. But, not a technical support rep.
>
>Maybe that's my problem. I don't really know exactly what it is. There seems to be a lot of overlapping areas of duty when it comes to support "engineering".

What's your motivation: have you seen someone doing a different job and said to yourself, "Gee, I'd like to do that"? Or are you just sick of coding and want to do something different?

In your career experience, what have you liked and disliked the most?

Do you have a preference working for large or small companies, or for yourself?

Do you need to keep earning money while you transition to a new career, or can you take time off for school?