Hi Martina,
The PDF is from XFRX.
How do I download the latest version of xfrxlib.fll, and other files?
Thank you.

>Hi Dmitry,
>
>Base questions: Is PDF file is from XFRX or some printer PDF?
>Did you apply latest xfrxlib.fll and hndlib.dll hotfix?
>
>MartinaJ
>
>>No, I don't have any tools to analyse the PDF. But the customer just sent me an email that the problem does not repeat when PDF is created on another computer.
>>So, your assumption that this customer's PC does not have a certain font and replaces it with something different, makes sense.
>>I will have to find a tool or a way to see what fonts are installed on his computer. This will show me/him that this is in fact the problem. But so far, he knows that it is his PC and not the program.
>>The report has nothing fancy; plain vanilla.
>>Thank you.
>>
>>>Hm, do you have something to analyse the PDF? Maybe it's there but somehow hidden. Can you search the PDF for the string it should be?
>>>
>>>And you say, the preview shows it and XFRX fails to render it?
>>>Martina is normally fast with help, but consider to mail the problem directly to https://eqeus.com/, there is a support link.
>>>
>>>Again check the things I pointed out. Also check the versions of the reportlistener app. and that of XFRX. The latest I see is
>>>XFRX version: 21.1 Released: 11/16/2021
>>>
>>>You do nothing fancy with reportlisteners and dynamic stuff in the report, I suppose?