Maybe recreate the IS package and make sure the Change, Remove and Repair options are not disabled under Gineral Information. You might create an install package the way it originally was -- without the VC runtime file -- or even better the origianl SETUP.EXE on the CD to see if you can get the REMOVE option by running that setup again.

If you just added a second session to the CD, you can get to the first session on the CD to retrieve the original SETUP.EXE to try running again and hopefully get the REMOVE option.

>Earlier today I packaged a VFP 7 app but did not include one of the necessary merge modules. The installs on the two P.C.'s went smoothly (i.e. no error messages), but since I didn't include the merge module containing MSVCR70.dll - the apps obviously did not run.
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>So, I went back to InstallSheild, added the merge module, and re-built the CD.
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>Went back to the P.C. to run the setup and a messagebox appeared saying that...
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>"Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove programs in the control panel."
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>OK - go into the control panel on both the P.C.'s that the 'wrong' install was done on and the app does not appear in the list of programs - so I can't remove it.
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>Interestingly, I did run the install on my development machine and the app does appear in Add/Remove programs - and I am able to remove it. However, that is not the case on the other two P.C.'s
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>Any idea as to what I will need to do to get the app installed - again?
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>AL